TY - BOOK AU - HJ. MALEK SHAH HJ. MOHD YUSOFF TI - STRENGHTENING PUBLIC SERVICE DELIVERY: FORGING AHEAD TOGETHER SN - 983-3109-09-8 PY - 2004/// CY - KUALA LUMPUR PB - INTAN KW - 300 SAINS KEMASYARAKATAN N1 - Malek Shah Hj. Mohd. Yusoff; Muhammad Hamzah ER -